Culture of Inclusion & Belonging

Unlocking the Power of Belonging

We remain committed to fostering an inclusive culture that ensures a sense of belonging for every team member, business partner and customer experience we offer by leveraging the backgrounds, perspectives and experiences of our team members to continuously exceed expectations and innovate for growth.

We know that a culture of inclusion and belonging fuels engagement and creativity, leading to better business performance and stronger communities.

We embrace the journey and opportunity to drive meaningful impact to empower our teams, our partners, and the communities in which we live and work.

Team Member Photoshoot - InterFaith Group

Our Strategy

Taking a Holistic Approach

In order to create an inclusive environment that invites, values and leverages different perspectives and backgrounds, we have developed a comprehensive strategy that aims to elevate inclusion and belonging, and empower team members to thrive throughout the organization. At QVC, we strive to be a great place to work for all, and our holistic approach to embed inclusion into the fabric of our organization helps us realize that aspiration. Our strategy maps out our four strategic pillars:

  • Our People Build a highly skilled and engaged workforce that reflects our global customer base. We do this by embedding inclusive practices into the full talent experience to create intention at every moment of choice.
  • Our Culture Establish inclusion and belonging as cornerstones of our culture, enabling us to leverage our diverse backgrounds and deepen our connections. This includes building awareness through learning opportunities, and ensuring our practices and processes support a fair and equitable workplace for all.
  • Our Consumers & Marketplace Infuse inclusive practices into all areas of our business, leveraging the diversity of our teams to drive more consumer inclusivity, identify untapped markets, innovative approaches, and new opportunities.
  • Our Communities Embrace our responsibility to champion empowerment and belonging and to drive impact in our communities. This includes empowering team members globally to support the causes they care most about.

Team Member Resource Groups

Our Team Member Resource Groups (TMRGs) are voluntary, company-sponsored, team member-run groups that serve as culture and business catalysts. They share common interests aligned with our QVC business objectives and advancing a culture of belonging for all.

TMRGs around the world continue to deliver creative, engaging, and inspiring programs, led by a passionate and dedicated group of volunteer leaders. In recognition of heritage months and days of observance, our TMRGs host keynote speakers, panel discussions with team members and vendor partners, cultural celebrations, and encourage team members to join in supporting non-profit organizations advancing causes that matter to their community.

Our TMRGs

Each TMRG is open to all team members, including those who identify as members of a particular community and those who are interested or want to learn more and/or be allies.

  • ALMA (Advancement of Latinx Mission & Advocacy) (QVC US & HSN)
  • Ability (QVC Italy)
  • Accessibility Allies (QVC UK)
  • B.R.A.V.E (Backgrounds Represented & Valued Everywhere) (QVC UK)
  • BaLaNCE (Balancing Life's Never-ending Challenges Effortlessly)
  • BELIEVE (Black Employees Leading in Inclusion, Education, Vision, & Engagement) (QVC US & HSN)
  • C.H.A.N.G.E (Creating Headway & Normalizing Gender Equality) (QVC UK)
  • Colorful Q (QVC Germany)
  • Disability+Age (QVC Japan)
  • Empowered Team (Global Business Services in Poland)
  • Ethnicity+Age (QVC Japan)
  • Every M;nd Counts (QVC UK)
  • Gender (China Sourcing Team)
  • Gender (QVC Japan)
  • Gender Empowerment (QVC Germany)
  • General (QVC UK, QVC Italy, & QVC Japan)
  • InterFaith
  • ItAlly (QVC Italy)
  • LGBTQ+ (QVC Japan)
  • Mental Health (QVC Japan)
  • Mental Health (China Sourcing Team)
  • Multiculturalitá (QVC Italy)
  • Pride in Me (QVC UK)
  • QVC Proud (QVC US & HSN)
  • Queer & Allies (QVC Germany)
  • Rumore (QVC Italy)
  • SQUID, INC. (Supporting QVC Individuals with Disabilities, INCluding those who support & love individuals with disabilities)
  • Together With & Without Disabilities (QVC Germany)
  • UMatter! (Your origin counts!) (QVC Germany)
  • Vets@QVC
  • Women in Technology
  • Women’s Initiative Network (WIN) (QVC US & HSN)

CEO Action for Diversity & Inclusion

Mike George, President and CEO, Qurate Retail, Inc., has signed the CEO Action for Diversity & Inclusion, the largest CEO-driven pledge to advance diversity, equity, and inclusion in the workplace. More than 1,600 CEOs, representing leading companies and organizations worldwide, have signed the pledge and are using their collective voices to promote meaningful change on this important issue.

Civic Alliance

Civic Alliance is a non-partisan group of businesses working together to build a future where everyone participates in shaping our country. Our CEO signed the 100% In for Democracy initiative from Civic Alliance in 2020 calling for safe access to the polls for all voters to ensure every American has a voice in our democracy.

Stories
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