Every product has a story, a human connection. A dream fulfilled; a bond made. At QVC Group, we don’t just sell things. We connect dreamers with discoverers; designers and innovators with shoppers looking for unique experiences that enrich life’s everyday moments. We’ve been creating these experiences for decades—on TV, streaming, digital platforms, in stores, and more recently, on social media—making connections and forging strong relationships with our communities and team members. But with relationships comes responsibility. For us, that responsibility has always meant making sure that these moments of joy also help build a better world.
Now, we’re raising our game even further. Challenges such as inequality, climate change, and community well-being require us to do even more through bold goals, fresh thinking, renewed commitment, and collective action – using the inherent strengths of our relationships, our global platforms, and our passionate team members.
We’re building an intentionally inclusive work culture where differences drive innovation. We’re supporting entrepreneurs of all backgrounds so startups become sustainable sources of income and inspiration and build community resilience. We’re conserving energy by recycling, reusing, and shifting our plastic use so that our oceans can thrive again. And we’re purposefully sourcing products that are made ethically and sustainably.
In other words, we see a new path forward. A new way of retailing that creates moments of joy and a better world. Powered by our purpose and principles. Moving us forward.
QVC Group’s Global Impact team seeks to embed inclusion, sustainability, and social responsibility into all aspects of our business. Our strategy is to inspire a more sustainable way to retail by sparking actions that accelerate business growth and positively impact team members, customers, communities, business partners, and the planet. This strategy prioritizes actions in three key areas that the company’s stakeholders have deemed to be important, and where the company believes it can deliver the largest impact:
- Protecting Our Environment to reduce our impact on the climate and ecosystems
- Championing Empowerment and Belonging to include everyone in the future of retail
- Curating Product Responsibly to ensure that what we sell respects people and planet
As we work to advance our strategy, we hold ourselves to the highest standards of business ethics, customer service and privacy, and product safety and quality. We hold ourselves accountable by setting public goals and striving for continuous improvement by empowering team members to find innovative solutions.
