We believe that good governance is the foundation for sustainable corporate success and strengthens the trust placed in us by our customers, shareholders, business partners and team members for over 30 years.
Our governance is rooted in maintaining the trust we’ve cultivated with our customers, team members and partners for over 30 years. Through governance structures, policies, standards and practices, we live our principles and continue to earn our stakeholders’ trust.
We govern our corporate responsibility efforts through governance structures, policies, standards and practices designed to provide:
- Focused oversight of corporate responsibility issues at appropriate levels of leadership.
- Clear roles and responsibilities in our work groups.
- Efficient and effective use of internal stakeholder time and resources.
- Streamlined decision-making with group sponsors empowered to make approvals.
- Integration and coordination of corporate responsibility issue management across the enterprise.
- Embedding corporate responsibility strategies into corporate strategic planning.
Environmental, Social and Governance (ESG) Disclosure Work Group
QVC Group's ability to succeed starts with leadership commitment at the highest levels within the organization. Our ESG Disclosure Working Group is a cross-functional/regional advisory body tasked with guiding the company's strategy and approach to both mandatory and voluntary disclosures of environmental, social, and governance information to key stakeholders. The ESG Disclosure Working Group is comprised of senior leaders who are key to ensuring accurate, complete, and appropriate company reporting and disclosures.
Other Work Groups
To further embed corporate responsibility into our daily operations, we have other work groups that focus on: critical products; responsible sourcing; sustainable packaging; waste reduction and inclusion and belonging.
Each work group meets regularly to review data, develop goals and project roadmaps and integrate these strategies into our business operations. These work groups serve as a platform for team members to engage more directly with corporate responsibility initiatives, offering feedback, deepening their understanding of environmental and social impacts relevant to their roles and embedding them into daily workflows to propel us toward our goals. Each work group is overseen by an Executive Sponsor at the Vice President or above level, who heightens the visibility of the work group among QVCG’s Executive Leadership Team, provides leadership and ensures work group goals and initiatives align with our strategic business direction.
Policies
We are committed to maintaining high standards of ethics and integrity. Please visit Our Foundations page to learn more about our key policies that guide how we do business.
Materiality Assessment
Our corporate responsibility strategy and goals are informed by the risks and opportunities associated with QVC Group’s material topics organized under three pillars:
- Protecting Our Environment to reduce our impact on the climate and ecosystems.
- Championing Empowerment and Belonging to include everyone in the future of retail.
- Curating Product Responsibly to ensure that what we sell respects people and planet.
We engage our stakeholders in periodic materiality assessments to identify the most material issues and determine where we can deliver the greatest impact. The most recent enterprise-wide materiality assessment was completed in early 2024.
In 2025 we completed another materiality assessment for our QVC International entities using the double materiality methodology to identify the most significant impacts of our business on people and the natural environment, as well as to look inward at how important social and environmental issues impact our business.
We plan to refresh our enterprise-wide materiality assessment every 2-3 years to inform how we prioritize our corporate responsibility initiatives, set goals going forward, and comply with environmental, social and governance reporting regulations.