We support team members in each step of their career journey through performance management, development, engagement, and benefits.
Supporting Our Team Members and Inspiring Action
Team members at QVC Group are our greatest asset. As such we offer benefits and programs that take a holistic view on well-being – addressing the physical, mental, social, and financial needs of our team members and their families. This includes a suite of benefits focusing on health and wellness, family planning, work/life balance, financial planning, competitive compensation, and enhanced leave benefits.
Physical & Mental Health Support
For us to deliver amazing customer service, we need team members who feel supported and empowered in their health and wellness goals. We offer medical plans with prescription drug coverage, dental and vision, life insurance, accidental death & dismemberment, and short- & long-term disability. We also offer ancillary benefits such as nutrition counseling, women’s health care programs, family planning support, musculoskeletal support, condition management, access to confidential counseling and more.
Work-life Balance
Work-life balance is an important component of healthy living. QVC Group team members can take advantage of paid time off, paid time to volunteer, company holidays, floating holidays, holiday pay, bereavement, and enhanced leave benefits.
Supporting Families
QVC Group is committed to delivering the best possible work experience for our team members; however, we know that work is only one part of our team members' lives. That's why we are also committed to supporting life outside of work. Our comprehensive total rewards package is designed to help you reach your personal goals, including expanding and supporting your family, by offering enhanced fertility benefits, adoption & surrogacy reimbursement programs, and paid time off for parental leave and bereavement.
Financial Wellness
QVC Group team members work hard. We're happy to offer them competitive compensation, team member relief fund, tuition reimbursement and benefits that can help them save money, such as 401(k), 529 Plan, and financial planning tools.
Commitment to Fair Pay
With a fair pay mindset as a guiding principle, we are committed to taking the right measures and actions to reward team members fairly and equitably for the work they are performing. We perform regular compensation analysis to ensure that our pay is fair, competitive and consistent with our compensation philosophy.
Team Member Performance
Feedback is crucial for our team members' development and satisfaction and professional development is an integral part of QVC Group's success. Team members can expect regular performance and development conversations to continue our focus on our team members' and our organization's growth.
Listening to the Voice of Team Members
Through our listening strategy, team members provide feedback on a variety of topics and identify the most important opportunities that allow the organization to continue making progress.
As part of operating responsibly we survey team members annually to measure perceptions of engagement, enablement, and inclusion, among other areas. We are pleased to share our team engagement scores.
Learning & Development
QVC Group provides team members with internal and external learning opportunities and the chance to develop in their careers through both lateral movement and promotion opportunities. Team members can build their skills through a variety of learning experiences, including self-guided online modules, instructor-led workshops, on-the-job learning opportunities, and relationship experiences such as coaching and mentoring. These development opportunities support both leadership growth and role-specific skill building while enabling team members to learn and grow at their own pace.
Team Member Resource Groups
Our Team Member Resource Groups (TMRGs) are voluntary, company-sponsored, team member-run groups that serve as culture and business catalysts. They share common interests aligned with our QVC Group business objectives fostering inclusive communities and advancing a culture of belonging for all. TMRGs around the world continue to deliver creative, engaging, and inspiring programs, led by an enthusiastic and dedicated group of volunteer leaders. In recognition of heritage months and days of observance, our TMRGs host keynote speakers, panel discussions with team members and vendor partners, cultural celebrations, and encourage team members to join in supporting non-profit organizations advancing causes that matter to their community.
Visit our Culture of Inclusion & Belonging to read more.